Terms of Service

Last updated: May 30, 2026

This website is operated by ASTROLABOX LTD. Throughout the site, the terms "we", "us", and "our" refer to ASTROLABOX LTD. By visiting astrolabox.com, creating an account, or purchasing from us, you agree to these Terms of Service.

Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not interfere with the security, availability, or normal operation of the website.

You must not misuse the website, attempt unauthorized access, upload harmful code, interfere with payment or checkout systems, or use the website for fraudulent activity.

Age and Eligibility

Our website is not intended for children under 13. By using the website, you confirm that you are old enough to make purchases under the laws that apply to you or that you have permission from a parent or legal guardian.

Products, Descriptions, and Availability

We make reasonable efforts to display product descriptions, images, prices, promotions, and availability accurately. However, errors may occur. We reserve the right to correct errors, update information, refuse or cancel orders, or change product availability where necessary.

Product colors and images may vary depending on your screen settings, device, and lighting conditions.

Orders and Payment

By placing an order, you agree that all information you provide is accurate, complete, and current. All orders are subject to acceptance, payment authorization, availability, fraud checks, and applicable shipping restrictions.

We may refuse or cancel an order if we suspect fraud, unauthorized activity, pricing errors, stock issues, or violation of these Terms.

Shipping and Delivery

Shipping options, estimated delivery times, and shipping costs are shown at checkout where available. Delivery times are estimates unless expressly stated as guaranteed.

If we cannot ship within the promised timeframe, we will notify you and provide delay or cancellation options where required by applicable law.

Returns and Refunds

Returns, refunds, exchanges, and cancellations are handled according to our Return & Refund Policy. Please review that policy before making a purchase.

Taxes, Customs, and Import Charges

You are responsible for any applicable taxes, customs duties, import charges, or similar fees unless those charges are clearly included at checkout.

Promotions and Discount Codes

Promotions, discount codes, and special offers may be subject to additional terms, expiration dates, exclusions, or quantity limits. We may modify or cancel promotions where permitted by law.

Marketing Communications

If you subscribe to marketing emails, you agree that we may send promotional messages to the email address you provide. You can unsubscribe at any time by using the unsubscribe link in the email or contacting info@astrolabox.com.

Reviews, Comments, and User Content

If our website allows reviews, comments, photos, or other user content, you agree that your content must be truthful, lawful, and not misleading, infringing, abusive, or harmful. We may remove content that violates these Terms or applicable law.

By submitting content, you grant us a non-exclusive right to use, display, reproduce, and distribute that content for website, customer service, and marketing purposes, subject to applicable law.

Intellectual Property

All website content, including text, images, graphics, logos, product presentation, layout, and design elements, belongs to ASTROLABOX, its licensors, or its content providers and may not be copied, reproduced, distributed, or used without permission.

Third-Party Services and Links

Our website may use third-party services such as payment processors, shipping carriers, analytics tools, advertising tools, apps, or external links. These third parties may have their own terms and privacy policies.

Disclaimer and Limitation of Liability

To the fullest extent permitted by law, our website and products are provided on an "as available" basis. We do not guarantee that the website will always be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, ASTROLABOX LTD is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

Nothing in these Terms limits rights that cannot be limited under applicable consumer protection laws.

Indemnification

You agree to indemnify and hold us harmless from claims, losses, damages, liabilities, and expenses arising from your misuse of the website, violation of these Terms, or violation of applicable law.

Governing Law

These Terms are governed by the laws of England and Wales, unless mandatory consumer protection laws in your country or region apply.

Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on this page with the updated date.

Contact

If you have questions about these Terms, contact info@astrolabox.com.

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